Shipping Policy
Shipping Policy
Effective Date: 11/24/2024
Thank you for shopping with us. We are committed to delivering your order in a timely and efficient manner. Please review our shipping policy below.
1. Processing Times
- Order Processing: Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Order Confirmation: You will receive an email confirmation with tracking information once your order has shipped.
3. International Shipping
- We ship to select countries. Shipping rates and delivery times vary by destination and are calculated at checkout.
- Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
4. Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Certain products may be subject to shipping restrictions due to size, weight, or destination country regulations.
5. Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number. You can track your order directly via the shipping carrier’s website.
6. Lost or Damaged Packages
- Lost Packages: If your package has not arrived within the estimated delivery time, please contact our customer support team at SDBHoldings01@gmail.com.
- Damaged Packages: If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage.
7. Contact Us
If you have any questions about our shipping policy, please contact us at:
Email: SDBHoldings01@gmail.com
Phone: (424)-212-3712